MGM Resorts International has scheduled June 4, 2020, to reopen Bellagio, MGM Grand Las Vegas, The Signature in Las Vegas, and New York-New York.
“Our hearts go out to everyone in the communities where we operate, and around the world, who has been personally impacted during this time of crisis,” said Bill Hornbuckle, MGM Resorts’ Acting CEO and President. “As we plan for these openings, the health and safety of our guests and employees are at the forefront of all we do. Getting many of our employees back to work and welcoming guests through our doors once again will allow us to do what we do best – entertain. The team is ready and we can’t wait.”
The Bellagio Resort’s iconic fountains will once again come to life with music. People can appreciate the water show from the street or inside the hotel at The Mayfair Supper Club. Other food and beverage venues including Petrossian Bar featuring its signature pianist, as well as casual and fine-dining restaurants including Prime and Lago are scheduled to open.
Bellagio’s iconic Conservatory is ready to welcome guests with it’s beautiful new Japanese Spring Garden titled “Japan Journey: Magic of Kansai”. The resort’s lush pool area will open with a selection of semi-private cabanas available, and the nearby salon and fitness center will be available by appointment.
MGM Grand Las Vegas will open a selected number of bars and lounges, casual and fine-dining venues for guests to enjoy. Craftsteak and Wolfgang Puck Bar & Grill are ready to reopen.
A selection of cabanas will be available alongside a portion of the resort’s pool oasis. The salon and fitness center will be open to hotel guests by reservation, and a variety of amenities will open at both The Signature at MGM Grand.
Days and hours of operation at all venues will vary. For a full list of offerings, and to make reservations, please visit mgmresorts.com.
At New York-New York, a variety of bars and dining venues are scheduled to reopen including Tom’s Urban. New York-New York guests can enjoy the thrill-seeking Big Apple Roller Coaster ride and play in the Big Apple Arcade. Even Hershey’s Chocolate World will reopen for sweet treats and souvenirs to bring home.
Just in time for celebrating summer, the pool will open with a selection of cabanas available. The property’s fitness center will be available to hotel guests, and many of the venues at the adjacent Park are slated to open.
MGM Resorts comprehensive “Seven-Point Safety Plan,” is a multi-layered set of protocols and procedures designed in conjunction with medical and scientific experts to mitigate the spread of the virus. Here is how they will not only protect customers and employees, plus also rapidly respond to potential new cases:
Employee screening, temperature checks and COVID-19 specific training.
COVID-19 testing offered for employees as they return to work in partnership with the local medical community.
Masks will be provided free of charge to guests. Employees will be required to wear masks, and guests are strongly encouraged to wear masks throughout the resort. Guests will be required to wear a mask when physical distancing is more difficult and/or barriers do not exist.
Masks will be required in salons, certain table games where physical barriers are not in place, and when riding in an elevator with guests outside of their travel group.
A physical distancing policy will be implemented, with floor guides serving as reminders. For areas where physical distancing presents challenges, plexiglass barriers will be installed, or other measures will be used to reduce risks.
Standalone handwashing stations designed by MGM Resorts will be conveniently located on casino floors.
Guests will use the contactless check-in through the MGM Resorts App allowing hotel guests to check-in process on their personal devices, for minimizing social interactions.
Guestroom attendants will wear masks and gloves while cleaning each room and will change gloves between guestrooms. In addition to increased and enhanced routine cleaning of guestrooms and public spaces based on CDC guidance, electrostatic sprayers will be utilized in many large public spaces so that disinfectant is applied efficiently.
Digital menus will be available to view on personal mobile devices via QR codes in the company’s food and beverage outlets. To minimize groups congregating while they wait, restaurant guests will receive text message notification when their tables are ready.
MGM has compiled its own internal team and processes to respond if a guest or employee tests positive for COVID-19. If a guest tests positive after visiting one of the MGM properties, they are instructed to email (firstname.lastname@example.org). The positive test result will be reported to the local health department to assist with contact tracing to help support the health department investigators.