The Complex Relationship between Consumers and Cybersecurity and How it Can Impact Telco Revenues

The need for constant connectivity – further accelerated by the pandemic – has increasingly opened opportunities for cybercriminals to infiltrate and exploit vulnerabilities in devices and in consumer habits. As the industry continues to undergo a digital transformation based on cloudification and virtualisation of services, there are also greater risks of misconfiguration of data storage and security breaches. These have set the stage for some the most unprecedented growth rates in cyberattacks globally in recent years.

This Telecoms.com Intelligence whitepaper, sponsored by Bitdefender, explores the most pertinent topic of consumer attitudes and behaviours towards threats and vulnerabilities. Specifically, it investigates the following:

• Why there is a need to shift consumer attitudes and threats,
• What role service providers play in shifting those behaviours,
• How service provider bottom-lines can benefit from improved solution provision.