Southwest Airlines cancels 500 flights after second technology issue in two days

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Southwest Airlines Boeing 737-7H4 takes off from Hollywood Burbank Airport on September 16, 2020 in Burbank, California.
AaronP/Bauer-Griffin | GC Images | Getty Images

Southwest Airlines operations were briefly disrupted Tuesday while at least one major airport told the carrier’s customers to expect delays, a day after a technical problem with a weather-data supplier delayed hundreds of flights.

Southwest told customers who complained about check-in and flight delays that the carrier was experiencing “system issues.”

“We are aware of system issues and are working quickly to resolve,” Southwest said in a tweet. “We will share more info soon.”

Hollywood Burbank Airport in California tweeted at 2:25 p.m. ET that the issue was resolved and that operations had resumed.

Denver International Airport earlier tweeted that Southwest was having a “network connectivity issue” and warned travelers that flight delays are likely.

The airline didn’t immediately respond to a request for comment. The Federal Aviation Administration referred questions to the airline.

On Monday, 1,541 Southwest flights, about 41% of its schedule, were delayed according to flight-tracking site FlightAware.com. More than 700 Southwest flights were delayed on Tuesday, about a fifth of the carrier’s schedule, according to the site.

The airline said its operations on were disrupted Monday evening after its “third-party weather provider experienced intermittent performance issues” but told employees on Tuesday that it was in “relatively good shape” as operations resumed.

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